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Veterans' Charity Dumped Fundraising Group Over Exorbitant Fees

Thanks to help from TPM Reader BK, we uncovered some congressional testimony from last year about BWM Direct, the Washington direct marketing firm that raises money for GOP candidates, among others, but doesn't give them much of it.

The House oversight committee held a hearing on December 13, 2007, about veterans' charities. The legislators heard a complaint from Bonnie Carroll, the executive director for the Tragedy Assistance Program for Survivors, or TAPS, a group that provides support to families of fallen combat troops.

Carroll had this exchange with Rep. Elijah Cummings (D-MD) at the hearing on Dec. 13, 2007. She doesn't identify the firm during the hearing, but in a phone interview with TPMmuckraker this week she confirmed she was referring to BMW Direct:

Mr. CUMMINGS. Well, Let me ask you this. How much money did you make under the telemarketer? How much money did you make?

Ms. CARROLL. If I could just defer to our CFO here.

Mr. CUMMINGS. Sure.

Ms. CARROLL. It is upset,ting to say that our income was approximately $50,000 to their total of $500,000.

Mr. CUMMINGS. Wait a minute. Let me get this right. I know I didn't hear that right. Let me get this right. They got $500,000, and you got $50,000?

Ms. CARROLL. Yes, sir, that is correct.

Mr. CUMMINGS. Jiminy Christmas.

Ms. CARROLL. And we terminated that very quickly, and it was a regrettable experience.

Carrol provided us with this data on how their deal with BMW played out between 2005 and 2007:

In 2005, the firm raised $371,375 and spent $366,375, giving TAPS a net of $5,000.

In 2006, the firm raised $187,394 and spend $176,310, giving TAPS a net of $11,084.

In 2007, the firm raised $3,187 and took no expenses out, giving TAPS a net of $3,187.

In total, BMW Direct raised $561,956 on behalf of TAPS, spent $542,685, giving TAPS a net of $19,271.

Let's do the math. That's...3.5 percent. So all those people who thought they were giving money to support widowed wives of slain combat troops, less than a nickel on the dollar actually did.

While TAPS was disappointed with how much money they ultimately received, Carroll said BMW Direct didn't misrepresent itself from the outset. "BMW was forthright," she said, and was not "raising false expectations on either instantaneous or total economic returns."

We also talked to the National Black Republican Association, which used to have BMW Direct raising money for its Black Republican PAC. Frances Rice, the group's chair, said they stopped working with BMW Direct last year. The two parties had a "disagreement over strategy." Rice declined to elaborate.


7 Comments

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user-pic

Sounds about like aid to our own needy where the government collects funds from "We the Taxpayers" and keep 80% for administrative cost while funneling down about 20% to the needy... the difference, of course, is that if WE don't give, WE go to jail..

I'm sure it is in their fee schedule. It's just their overhead is so large, you see.

It's a whole different ballgame overcharging a political committee versus overcharging a nonprofit.

user-pic
Carroll said BMW Direct didn't misrepresent itself from the outset. "BMW was forthright," she said, and was not "raising false expectations on either instantaneous or total economic returns."

Why would a charity hire a firm that, while not raising "false expectations," didn't demonstrate (with comparisons) what reasonable return the charity could expect? And why not quit them after the second year, when the DM strategy should have started to bring better returns, both gross and net? Real DM professionals can cite their statistics readily, and they're a heckuva lot better than these.

Maybe they were a newish charity and were too naive to realize they were getting a bum deal. Or maybe they were directed to BMW by someone who benefits from his or her association with it?

Did TPM ask how TAPS got to BMW in the first place? This is an answer I'd like to know.

TAPS is not a new charity. They've been around since at least 1994. You can see all of their nonprofit tax returns at foundationcenter.org.

user-pic

'Sounds about like aid to our own needy where the government collects funds from "We the Taxpayers" and keep 80% for administrative cost while funneling down about 20% to the needy...'

Citations, please. (To a legitimate news source, not some VRWC site.)

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