« previous | MUCK HOME | next »

AIG's PR Blitz
So as we reported yesterday, longtime AIG CEO Hank Greenberg went before Congress and placed the blame for the firm's collapse squarely on the execs who took over after he left in 2005 -- including on the crew currently at the helm, who Greeenberg said should be replaced.
But we've been struck by the ferocity of AIG's response to Greenberg, who's been skirmishing with the firm pretty much since he stepped down. Despite its awkward position as a ward of the state -- not to mention as the prime corporate face of the greed and recklessness that caused the financial crisis -- AIG has mounted an aggressive public-relations counter-offensive.
AIG spokesman Mark Herr told the Associated Press: "Mr. Greenberg is again trying to re-write history in order to distance himself from the Financial Products group he personally created and oversaw. The fact is that, under his watch, guaranteed compensation arrangements for (Financial Products group) employees were put in place."
And AIG put out a statement saying:
Hank Greenberg continues to deny his role in allowing Financial Products to write the multi-sector credit default swaps which sowed the seeds for AIG's troubles....
[Greenberg] refuses to acknowledge that he approved entry into the credit default swap business, approved more than $40 billion of swaps written on (debt obligations) containing sub-prime loans, and didn't hedge or put up reserves against them.
...
The claim that he could have hedged the entire book, or forced counter-parties to renegotiate collateral provisions, is not grounded in reality. It is also at odds with the fact that under his tenure none of these trades was ever hedged.
And in a press release that accompained a four-page dossier attacking Greenberg, put out preemptively the night before Greenberg's testimony, AIG added:
Given that Hank Greenberg led AIG into the credit default swap business, has repeatedly refused to testify under oath about a transaction he initiated when he was still AIG's CEO, and is being investigated by the SEC and the Justice Department, we don't understand how he can be viewed as having any credibility on any AIG issue.
According to Pro Publica, the dossier was entitled "The Greenberg Legacy." The news site reports:
The first section includes 11 bullet points that recap history of the Financial Products division and Greenberg's role in originating it. Greenberg has tried to distance himself from the unit, which lost billions selling a form of insurance on toxic mortgage securities.The next section deals with "Mr. Greenberg's Ouster." It recounts Greenberg's decision to "take the Fifth" when confronted by questions from investigators examining securities fraud by the company.
And in a Washington Post op-ed last month, current CEO Ed Liddy sounded a similar theme:
Mistakes were made at AIG, and on a scale that few could have imagined possible. The most egregious of those began in 1987, when the company strayed from its core insurance competencies to launch a credit-default-swaps portfolio, which eventually became subject to massive collateral calls that created a liquidity crisis for AIG.
Indeed, the pushback has so been so aggressive that it brings to mind the news from last month that the toppled insurance giant has four PR firms on its payroll. And two of those firms, Hill & Knowlton, and Mark Penn's Burson-Marsteller, are high-priced experts at shaping Washington opinion.
Penn has written that his firm's work for AIG "is all about helping this company handle the massive volume of media, government and employee interest in their situation."
But Dick Grove, a veteran PR man who has worked with both Burson-Marsteller and Hill & Knowlton, told TPMmuckraker that AIG is likely paying a pretty penny for those services. Based on his experience doing such work, said Grove, "you're gonna have a whole lot of meetings," for which the spin-meisters would charge hourly fees, "like a taxi meter going berserk."
Grove said he thinks AIG's willingness to spend big bucks on shaping its image in Washington is misguided -- especially since it's taxpayer money. Instead, given the current environment, it should simply make itself available to the media and answer questions as openly and honestly as possible.
It's also worth noting that AIG's line of attack has dovetailed with that of committee Republicans. The day before AIG put out its statement attacking Greenberg's credibility and pointing out that he's under federal investigation, Rep. Darrell Issa, the committee's ranking GOPer, sent a letter to committee chair Ed Towns, obtained by TPMmuckraker, that likewise noted the federal investigations and expressed "concern about the credibility of our witness."
Curiouser and curiouser...

















Isn't it time to haul the CEO up before Congress again, and before the Treasury, and cut off the spending of any money on PR. The nation already knows the scale of blantant criminality that prevailed at AIG. No amount of PR spin is going to disguise the facts. Hiring Mark Penn and his firm adds insult to injury, since Penn's past work is not exactly the bastion of credible high road PR.
April 3, 2009 2:52 PM | Reply | Permalink
Sorry to interrupt the outrage here, but "PR" doesn't always mean going on TV and spinning things. Even basic stuff like making announcements can take a lot of work, and it probably doesn't help that AIG has basically melted down internally.
The fact that we "own" 80% of AIG makes them more accountable to the public, not less. Even a liquidation or asset sale process requires a lot of process-oriented work and coordination.
I'll grant that Mark Penn is a douchebag, however.
April 3, 2009 6:33 PM | Reply | Permalink
the thing that strikes me is that there already seems to be a consensus between popular and industry accounts of what has brought them to ruin. how could they not have seen it coming?? current and ex-CEO's give the same story and point fingers at each other...
April 3, 2009 3:18 PM | Reply | Permalink
IMHO, the taxpayer bailout of AIG will go down as one of the most idiotic, corrupt, ill-conceived and ill-executed boondoggles ever undertaken by the United States.
And Obama's failure to wring these chicken s**t m***erf****ers' necks, drag them into a some kind of receivership, is inexusable.
All we have done is shovel money at them and let them pay out billions in counterparties who did not even hold underlying securities which were "insured" by the credit default swaps.
April 3, 2009 3:33 PM | Reply | Permalink
I think at this point that receivership for most if not all of these "bailout" institutions is indeed the way to go.
That said, the operation they would undergo in receivership is not actually all that different from what is happening right now. Which is not to say they should not be put into receivership, just that it's not too late to start today, or tomorrow, or even sometime in the next few months.
April 5, 2009 3:16 PM | Reply | Permalink
It sounds like AIG doesn't know whether to pose for a picture with Jane Fonda, or, tell Kissinger to step-up the money bombing.
April 3, 2009 4:01 PM | Reply | Permalink
I use the FAIL money you give me to create the belief in your mind that your money is being well-spent and that any suggestion to the contrary is wrong.
Awesome. Somebody ought to hook these guys up with Wall Street. They'd make a killing on high-stakes confidence games.
Oh wait.
April 3, 2009 4:23 PM | Reply | Permalink
Obama told executives that only his administration stood between them and those with pitchforks. Well, Mr President, step aside.
April 3, 2009 4:31 PM | Reply | Permalink
Why is TPM not reporting on Fannie and Freddy bonuses?
April 3, 2009 5:51 PM | Reply | Permalink
Do you really need to ask?
April 3, 2009 6:08 PM | Reply | Permalink
This is awesome.
Hillary Clinton spends a ton of money on a nomination race she's already lost, then asks her supporters to help her pay off her millions of dollars of debt. Most of that debt is owed to Mark Penn.
Now our tax dollars are flowing to AIG, who's giving the money right to.. Mark Penn.
Is there some way we can stop lining this douchebag's pockets?
April 3, 2009 8:40 PM | Reply | Permalink
Both Washington and the financial sector are crooks all looking to figure out how to walk away from this mess with their sorry asses in one piece.
Is it any wonder the things most sensible people would do in this instance aren't happening? When the entire political and financial establishment is corrupt there is no chance except for corruption to prevail. It has to be remembered that the financial sector contributes more to political campaigns than any other. Wall Street is in large part why we have democrats running things. It is for this very reason congress isn't doing a thing except giving our money away.
April 4, 2009 3:02 PM | Reply | Permalink
Why were there no Republicans other than Jason Chaffetz - of Cot-Side Chats fame (http://chaffetz.house.gov/) - in the House Oversight and Government Reform hearing where former AIG chairman Hank Greenberg testified ? There must have been about 10 Dems that did the quizzing of Hank Greenberg. Do the Republicans think these hearings are a sham ?
Sure, Greenberg has some self interest in the way he answers questions about AIG ... but I suspect that he knows more than anyone else about where the bodies are buried and what went wrong.
I'd say he's the expert until some of the other insiders currently bilking AIG and the government are willing to come forward and speak candidly.
Congress is on an Easter Egg hunt (trying to understand the AIG mess and how economics, markets, and business decision making work) ; they are being lead over hill and dale by people much better organized and informed.
April 5, 2009 5:03 PM | Reply | Permalink
We need some bloodshed, I think, some snapping vertebrae, decapitation, dismemberment. We need to put an end to the entire species Homo Wall Street. Gas chambers, guillotines, whatever. Exterminate the brutes.
April 5, 2009 11:06 PM | Reply | Permalink
If AIG is still trying to be a profit-making business (and it is), then it gets to try and manage its brand. That means media management and all the rest.
Remember, AIG still has lots of profit-making enterprises that sell billions of dollars of insurance. If the US taxpayer (the 80% owner of thsoe enterprises) wants its 80% to be worth more, not less, then it has to get comfortable with the fact that managing such businesses includes spending money on (for example) PR.
April 6, 2009 9:35 AM | Reply | Permalink